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Cascais Florist - Frequently Asked Questions

  • What happens after I place a or gift basket order for Cascais?
  • We will send you a confirmation e-mail to confirm that we have accepted your order which shows a copy of the order you have made. If you have made a mistake on the order, you need to tell us immediately.
  • Why do you need my phone number?
  • It is essential to provide us with your full contacts details, including a valid phone number. Customer service may need to speak to you to confirm the recipients' address, to modify the order or to confirm payment details. We will only contact you by phone in relation to the order you have recently placed.
  • How do I check the status of my flower or gift basket order for Cascais?
  • Login to my http://www.flowers4cascais.com account to track the status of your order or visit our customer service page.
  • How will I know when the flowers or gift basket have arrived?
  • We will send you a confirmation e-mail to confirm that the order has been delivered. You will receive this e-mail up to 24 hours after delivery. Please ensure that you have provided an accurate e-mail and that you have added orders@internetflorist.biz to your address book so that our e-mails do not arrive in the junk mail.
  • How do I modify or cancel my Cascais flower or gift basket order?
  • Login to my http://www.flowers4cascais.com account to modify your order or visit our customer service page. All changes must be 24 hours before delivery. After that time, we cannot guarantee there will be enough time for the changes you request.
  • What credit cards do you accept?
  • We accept all major credit and debit cards (not American Express) as well as PayPal. With some cards you need to request online transactions with your bank. If you experience any problems when you try to place an order please contact our customer service team who will help you to make sure that the order is accepted.
  • When will my credit card be charged?
  • We charge your credit card when you place the order. We use a very secure payment platform that enables us to charge your card immediately.
  • Is it safe to give my credit card detail on the internet?
  • At Flowers for Portugal we only use the very best in security for our online payments. We use PayPal for our online payments and as one of the largest payment processors in the world their security is top notch.
  • Will my contact information be kept confidential?
  • http://www.flowers4cascais.com keeps customer information completely confidential. Our company does not share customers' personal information for third-party use or sell it to advertising agencies. In the event of a legal requirement, fraud, or law-enforcement request, your personal information may be shared upon request from the relevant authorities.
  • Can my order for Cascais Flowers & gift baskets be delivered today?
  • Same Day deliveries will depend on which location/country if this is possible, due to world time differences. When entering the day and time the order system will advise if what you have selected is possible.
  • Can I specify AM or PM deliveries for Cascais?
  • Yes you can. For AM deliveries please make sure you order at least the day before. Please note we cannot guarantee exact hour deliveries. When making the order you will be advised of the period of AM and PM delivery. Please note that same day orders, it is not always possible to deliver AM due to busy schedules, so the delivery may take place PM.
  • Can I send flowers on Sunday and Public Holidays to Cascais??
  • This will depend on the location. When you make your order, the opening times will be advised. If the shop is closed a message will advise to choose another time or day.
  • Are there any additional charges when sending flowers?
  • The delivery costs are: Alenquer 13.95 EUR, Almada Almada 9.95 EUR, Almada Cacilhas 9.95 EUR, Almada Caparica 9.95 EUR, Almada Costa da Caparica 9.95 EUR, Almada Cova da Piedade 9.95 EUR, Almada Feijó 9.95 EUR, Almada Laranjeiro 9.95 EUR, Almada Pragal 9.95 EUR, Almada Sobreda 9.95 EUR, Almada Trafaria 9.95 EUR, Amdadora Alfragide 9.95 EUR, Amdadora Amadora 9.95 EUR, Amdadora Brandoa 9.95 EUR, Amdadora Buraca 9.95 EUR, Amdadora Damaia 9.95 EUR, Amdadora Falagueria 9.95 EUR, Amdadora Mina 9.95 EUR, Amdadora Reboleira 9.95 EUR, Amdadora Venda Nova 9.95 EUR, Amdadora Venteira 9.95 EUR, Arruda dos Vinhos 13.95 EUR, Aveiro Águeda 11.95 EUR, Aveiro Albergaria-a-Velha 11.95 EUR, Aveiro Anadia 11.95 EUR, Aveiro Arouca 11.95 EUR, Aveiro 11.95 EUR, Aveiro Castelo de Paiva 11.95 EUR, Aveiro Espinho 11.95 EUR, Aveiro Estarreja 11.95 EUR, Aveiro Ílhavo 11.95 EUR, Aveiro Mealhada 11.95 EUR, Aveiro Murtosa 11.95 EUR, Aveiro Oliveira de Azeméis 11.95 EUR, Aveiro Oliveira do Bairro 11.95 EUR, Aveiro Ovar 11.95 EUR, Aveiro Santa Maria da Feira 11.95 EUR, Aveiro São João da Madeira 11.95 EUR, Aveiro Sever do Vouga 11.95 EUR, Aveiro Vagos 11.95 EUR, Aveiro Vale de Cambra 11.95 EUR, Azambuja 13.95 EUR, Açores Angra do Heroísmo 13.95 EUR, Açores Calheta 13.95 EUR, Açores Corvo 13.95 EUR, Açores Horta 13.95 EUR, Açores Lagoa 13.95 EUR, Açores Lajes das Flores 13.95 EUR, Açores Lajes do Pico 13.95 EUR, Açores Madalena 13.95 EUR, Açores Nordeste 13.95 EUR, Açores Ponta Delgada 13.95 EUR, Açores Povoação 13.95 EUR, Açores Praia da Vitória 13.95 EUR, Açores Ribeira Grande 13.95 EUR, Açores Santa Cruz da Graciosa 13.95 EUR, Açores Santa Cruz das Flores 13.95 EUR, Açores São Roque do Pico 13.95 EUR, Açores Velas 13.95 EUR, Açores Vila do Porto 13.95 EUR, Açores Vila Franca do Campo 13.95 EUR, Beja Aljustrel 11.95 EUR, Beja Almodôvar 11.95 EUR, Beja Alvito 11.95 EUR, Beja Barrancos 11.95 EUR, Beja 11.95 EUR, Beja Castro Verde 11.95 EUR, Beja Cuba 11.95 EUR, Beja Ferreira do Alentejo 11.95 EUR, Beja Mértola 11.95 EUR, Beja Moura 11.95 EUR, Beja Odemira 11.95 EUR, Beja Ourique 11.95 EUR, Beja Serpa 11.95 EUR, Beja Vidigueira 11.95 EUR, Braga Amares 11.95 EUR, Braga Barcelos 11.95 EUR, Braga 11.95 EUR, Braga Cabeceiras de Basto 11.95 EUR, Braga Celorico de Basto 11.95 EUR, Braga Esposende 11.95 EUR, Braga Fafe 11.95 EUR, Braga Guimarães 11.95 EUR, Braga Póvoa de Lanhoso 11.95 EUR, Braga Terras de Bouro 11.95 EUR, Braga Vieira do Minho 11.95 EUR, Braga Vila Nova de Famalicão 11.95 EUR, Braga Vila Verde 11.95 EUR, Braga Vizela 11.95 EUR, Bragança Alfândega da Fé 11.95 EUR, Bragança 11.95 EUR, Bragança Carrazeda de Ansiães 11.95 EUR, Bragança Freixo de Espada à Cinta 11.95 EUR, Bragança Macedo de Cavaleiros 11.95 EUR, Bragança Miranda do Douro 11.95 EUR, Bragança Mirandela 11.95 EUR, Bragança Mogadouro 11.95 EUR, Bragança Torre de Moncorvo 11.95 EUR, Bragança Vila Flor 11.95 EUR, Bragança Vimioso 11.95 EUR, Bragança Vinhais 11.95 EUR, Cadaval 11.95 EUR, Cascais Alcabideche 9.95 EUR, Cascais Carcavelos 9.95 EUR, Cascais 9.95 EUR, Cascais Estoril 9.95 EUR, Cascais Parede 9.95 EUR, Cascais Sao Domingo de Rana 9.95 EUR, Castelo Branco Belmonte 11.95 EUR, Castelo Branco 11.95 EUR, Castelo Branco Covilhã 11.95 EUR, Castelo Branco Fundão 11.95 EUR, Castelo Branco Idanha-a-Nova 11.95 EUR, Castelo Branco Oleiros 11.95 EUR, Castelo Branco Penamacor 11.95 EUR, Castelo Branco Proença-a-Nova 11.95 EUR, Castelo Branco Sertã 11.95 EUR, Castelo Branco Vila de Rei 11.95 EUR, Castelo Branco Vila Velha de Ródão 11.95 EUR, Coimbra Arganil 11.95 EUR, Coimbra Cantanhede 11.95 EUR, Coimbra 11.95 EUR, Coimbra Condeixa-a-Nova 11.95 EUR, Coimbra Figueira da Foz 11.95 EUR, Coimbra Góis 11.95 EUR, Coimbra Lousã 11.95 EUR, Coimbra Mira 11.95 EUR, Coimbra Miranda do Corvo 11.95 EUR, Coimbra Montemor-o-Velho 11.95 EUR, Coimbra Oliveira do Hospital 11.95 EUR, Coimbra Pampilhosa da Serra 11.95 EUR, Coimbra Penacova 11.95 EUR, Coimbra Penela 11.95 EUR, Coimbra Soure 11.95 EUR, Coimbra Tábua 11.95 EUR, Coimbra Vila Nova de Poiares 11.95 EUR, Faro (Algarve) Albufeira 11.95 EUR, Faro (Algarve) Alcoutim 11.95 EUR, Faro (Algarve) Aljezur 11.95 EUR, Faro (Algarve) Castro Marim 11.95 EUR, Faro (Algarve) Faro 11.95 EUR, Faro (Algarve) Faro 11.95 EUR, Faro (Algarve) Lagoa 11.95 EUR, Faro (Algarve) Lagos 11.95 EUR, Faro (Algarve) Loulé 11.95 EUR, Faro (Algarve) Monchique 11.95 EUR, Faro (Algarve) Olhão 11.95 EUR, Faro (Algarve) Portimão 11.95 EUR, Faro (Algarve) São Brás de Alportel 11.95 EUR, Faro (Algarve) Silves 11.95 EUR, Faro (Algarve) Tavira 11.95 EUR, Faro (Algarve) Vila do Bispo 11.95 EUR, Faro (Algarve) Vila Real de Santo António 11.95 EUR, Grândola 13.95 EUR, Grândola Moita 13.95 EUR, Grândola Palmela 13.95 EUR, Grândola Santiago do Cacém 13.95 EUR, Grândola Sesimbra 13.95 EUR, Grândola Setúbal 13.95 EUR, Grândola Sines 13.95 EUR, Guarda Aguiar da Beira 11.95 EUR, Guarda Almeida 11.95 EUR, Guarda Celorico da Beira 11.95 EUR, Guarda Figueira de Castelo Rodrigo 11.95 EUR, Guarda Fornos de Algodres 11.95 EUR, Guarda Gouveia 11.95 EUR, Guarda 11.95 EUR, Guarda Manteigas 11.95 EUR, Guarda Mêda 11.95 EUR, Guarda Pinhel 11.95 EUR, Guarda Sabugal 11.95 EUR, Guarda Seia 11.95 EUR, Guarda Trancoso 11.95 EUR, Guarda Vila Nova de Foz Côa 11.95 EUR, Leiria Alcobaça 11.95 EUR, Leiria Alvaiázere 11.95 EUR, Leiria Ansião 11.95 EUR, Leiria Batalha 11.95 EUR, Leiria Bombarral 11.95 EUR, Leiria Caldas da Rainha 11.95 EUR, Leiria Castanheira de Pera 11.95 EUR, Leiria Figueiró dos Vinhos 11.95 EUR, Leiria 11.95 EUR, Leiria Marinha Grande 11.95 EUR, Leiria Nazaré 11.95 EUR, Leiria Óbidos 11.95 EUR, Leiria Pedrógão Grande 11.95 EUR, Leiria Peniche 11.95 EUR, Leiria Pombal 11.95 EUR, Leiria Porto de Mós 11.95 EUR, Lisbon city Postal code 1000 9.95 EUR, Lisbon city Postal code 1100 9.95 EUR, Lisbon city Postal code 1200 9.95 EUR, Lisbon city Postal code 1300 9.95 EUR, Lisbon city Postal code 1400 9.95 EUR, Lisbon city Postal code 1500 9.95 EUR, Lisbon city Postal code 1600 9.95 EUR, Lisbon city Postal code 1600 9.95 EUR, Lisbon city Postal code 1700 9.95 EUR, Lisbon city Postal code 1800 9.95 EUR, Lisbon city Postal code 1900 9.95 EUR, Loures Apelação 9.95 EUR, Loures Bobadela 9.95 EUR, Loures Bucelas 13.95 EUR, Loures Camarate 9.95 EUR, Loures Fanhões 13.95 EUR, Loures Frielas 9.95 EUR, Loures 9.95 EUR, Loures Lousa 13.95 EUR, Loures Moscavide 9.95 EUR, Loures Portela 9.95 EUR, Loures Prior Velho 9.95 EUR, Loures Sacavém 9.95 EUR, Loures Santo Antão do tojal 9.95 EUR, Loures Santo Antonio dos Cavaleiros 9.95 EUR, Loures São joao da Talha 9.95 EUR, Loures São Julião do tujal 9.95 EUR, Loures Unhos 9.95 EUR, Lourinhã 13.95 EUR, Madeira Calheta 13.95 EUR, Madeira Câmara de Lobos 13.95 EUR, Madeira Funchal 13.95 EUR, Madeira Machico 13.95 EUR, Madeira Ponta do Sol 13.95 EUR, Madeira Porto Moniz 13.95 EUR, Madeira Porto Santo 13.95 EUR, Madeira Ribeira Brava 13.95 EUR, Madeira Santa Cruz 13.95 EUR, Madeira Santana 13.95 EUR, Madeira São Vicente 13.95 EUR, Mafra 13.95 EUR, Odivelas Caneças 9.95 EUR, Odivelas Famões 9.95 EUR, Odivelas 9.95 EUR, Odivelas Olival Basto 9.95 EUR, Odivelas Pontinha 9.95 EUR, Odivelas Povoa de Santo adrião 9.95 EUR, Odivelas Ramada 9.95 EUR, Oeiras 9.95 EUR, Portalegre Alter do Chão 11.95 EUR, Portalegre Arronches 11.95 EUR, Portalegre Avis 11.95 EUR, Portalegre Campo Maior 11.95 EUR, Portalegre Castelo de Vide 11.95 EUR, Portalegre Crato 11.95 EUR, Portalegre Elvas 11.95 EUR, Portalegre Fronteira 11.95 EUR, Portalegre Gavião 11.95 EUR, Portalegre Marvão 11.95 EUR, Portalegre Monforte 11.95 EUR, Portalegre Nisa 11.95 EUR, Portalegre Ponte de Sor 11.95 EUR, Portalegre 11.95 EUR, Portalegre Sousel 11.95 EUR, Porto Amarante 11.95 EUR, Porto Baião 11.95 EUR, Porto Felgueiras 11.95 EUR, Porto Gondomar 11.95 EUR, Porto Lousada 11.95 EUR, Porto Maia 11.95 EUR, Porto Marco de Canaveses 11.95 EUR, Porto Matosinhos 11.95 EUR, Porto Paços de Ferreira 11.95 EUR, Porto Paredes 11.95 EUR, Porto Penafiel 11.95 EUR, Porto 11.95 EUR, Porto 11.95 EUR, Porto Póvoa de Varzim 28km 11.95 EUR, Porto Santo Tirso 11.95 EUR, Porto Trofa 11.95 EUR, Porto Valongo 11.95 EUR, Porto Vila do Conde 11.95 EUR, Porto Vila Nova de Gaia 11.95 EUR, Portugal other cities in Portugal 13.95 EUR, Santarém Abrantes 11.95 EUR, Santarém Alcanena 11.95 EUR, Santarém Almeirim 11.95 EUR, Santarém Alpiarça 11.95 EUR, Santarém Benavente 11.95 EUR, Santarém Cartaxo 11.95 EUR, Santarém Chamusca 11.95 EUR, Santarém Constância 11.95 EUR, Santarém Coruche 11.95 EUR, Santarém Entroncamento 11.95 EUR, Santarém Ferreira do Zêzere 11.95 EUR, Santarém Golegã 11.95 EUR, Santarém Mação 11.95 EUR, Santarém Ourém 11.95 EUR, Santarém Rio Maior 11.95 EUR, Santarém Salvaterra de Magos 11.95 EUR, Santarém 11.95 EUR, Santarém Sardoal 11.95 EUR, Santarém Tomar 11.95 EUR, Santarém Torres Novas 11.95 EUR, Santarém Vila Nova da Barquinha 11.95 EUR, Setúbal Alcácer do Sal 11.95 EUR, Setúbal Alcochete 11.95 EUR, Setúbal Barreiro 11.95 EUR, Setúbal Setúbal 11.95 EUR, Sintra Aguava Cacem 9.95 EUR, Sintra Algueirão Menmartins 11.95 EUR, Sintra Almargem do Bispo 13.95 EUR, Sintra Belas 9.95 EUR, Sintra Casal de Cambra 9.95 EUR, Sintra Colares 13.95 EUR, Sintra Massamá 9.95 EUR, Sintra Monte Abrão 9.95 EUR, Sintra Montelavar 13.95 EUR, Sintra Queluz 9.95 EUR, Sintra Rio de Mouro 9.95 EUR, Sintra Santa Maria e São Miguel 13.95 EUR, Sintra São João das Lampas 13.95 EUR, Sintra São Martinho 13.95 EUR, Sintra São Pedro de penafrim 13.95 EUR, Sintra 13.95 EUR, Sintra Terrugem 13.95 EUR, Sobral de Monte Agra Sobral de Monte Agraço 13.95 EUR, Torres Vedras 13.95 EUR, Viana do Castelo Arcos de Valdevez 11.95 EUR, Viana do Castelo Caminha 11.95 EUR, Viana do Castelo Melgaço 11.95 EUR, Viana do Castelo Monção 11.95 EUR, Viana do Castelo Paredes de Coura 11.95 EUR, Viana do Castelo Ponte da Barca 11.95 EUR, Viana do Castelo Ponte de Lima 11.95 EUR, Viana do Castelo Valença 11.95 EUR, Viana do Castelo Viana do Castelo 11.95 EUR, Viana do Castelo Vila Nova de Cerveira 11.95 EUR, Vila Franca de Xira 11.95 EUR, Vila Real Alijó 11.95 EUR, Vila Real Boticas 11.95 EUR, Vila Real Chaves 11.95 EUR, Vila Real Mesão Frio 11.95 EUR, Vila Real Mondim de Basto 11.95 EUR, Vila Real Montalegre 11.95 EUR, Vila Real Murça 11.95 EUR, Vila Real Peso da Régua 11.95 EUR, Vila Real Ribeira de Pena 11.95 EUR, Vila Real Sabrosa 11.95 EUR, Vila Real Santa Marta de Penaguião 11.95 EUR, Vila Real Valpaços 11.95 EUR, Vila Real Vila Pouca de Aguiar 11.95 EUR, Vila Real 11.95 EUR, Viseu Armamar 11.95 EUR, Viseu Carregal do Sal 11.95 EUR, Viseu Castro Daire 11.95 EUR, Viseu Cinfães 11.95 EUR, Viseu Lamego 11.95 EUR, Viseu Mangualde 11.95 EUR, Viseu Moimenta da Beira 11.95 EUR, Viseu Mortágua 11.95 EUR, Viseu Nelas 11.95 EUR, Viseu Oliveira de Frades 11.95 EUR, Viseu Penalva do Castelo 11.95 EUR, Viseu Penedono 11.95 EUR, Viseu Resende 11.95 EUR, Viseu Santa Comba Dão 11.95 EUR, Viseu São João da Pesqueira 11.95 EUR, Viseu São Pedro do Sul 11.95 EUR, Viseu Sátão 11.95 EUR, Viseu Sernancelhe 11.95 EUR, Viseu Tabuaço 11.95 EUR, Viseu Tarouca 11.95 EUR, Viseu Tondela 11.95 EUR, Viseu Vila Nova de Paiva 11.95 EUR, Viseu Viseu Vouzela 11.95 EUR, Évora Alandroal 11.95 EUR, Évora Arraiolos 11.95 EUR, Évora Borba 11.95 EUR, Évora Estremoz 11.95 EUR, Évora 11.95 EUR, Évora Montemor-o-Novo 11.95 EUR, Évora Mora 11.95 EUR, Évora Mourão 11.95 EUR, Évora Olivença 11.95 EUR, Évora Portel 11.95 EUR, Évora Redondo 11.95 EUR, Évora Reguengos de Monsaraz 11.95 EUR, Évora Vendas Novas 11.95 EUR, Évora Viana do Alentejo 11.95 EUR and Évora Vila Viçosa 11.95 EUR.
  • Do the flowers come with a vase?
  • A vase is not included in the price unless specified in the product description. The vase may be different from the one shown in the example image.
  • How do I contact http://www.flowers4cascais.com customer service if there is a problem?
  • Use my http://www.flowers4cascais.com account to access your account and contact customer service. Alternatively, call our customer service department.
  • What are the most common problems with orders?
  • Incomplete recipient details. It is essential that you provide us with full and accurate details for the recipient. A local phone number of recipient is required to help us ensure that the flowers/gifts arrive on time. We cannot be held responsible for late delivery if this information is not provided or is incorrect.
  • What happens if the recipient is not at home?
  • Our local florists are also experts in home delivery. We know that sometimes the recipient is not at home, and this is why it is essential that you provide the phone number of the recipient so a convenient time can be arranged. We will contact you if we need further assistance
  • Changes
  • If there any changes to your order such as delivery date, delivery location, card message, etc., please email any changes to orders@internetflorist.biz referencing your order number and the changes you wish to make.
  • How do I care for my flowers?
  • It is best to keep them in a well-lit room away from direct sunlight. Make sure you change the water every two days and use flower food to help them to stay fresh longer.
  • Are consumable products allergy free.
  • Please note regarding consumable products, ingredients vary and are subject to change depending on the supplier. Internet Florist cannot be held responsible for any allergy or food intolerance etc. arising from the consumption of same.
  • Will the Flowers be like the image on the website
  • The images on our website are system images and for reference only and the delivered flowers may look different. Whilst every effort is made to match as closely as possible, sometimes colour shades can be different to the website image. Depending on availability on the day if an exact colour is not available, we reserve the right to replace with an alternative colour and if a particular flower is not available, a suitable alternative will be made to the same value or greater, to try and match as closely as possible the original request. Certain flower and plant products may be delivered in bud to ensure longer life. Packaging, boxes or vases etc may change depending on availability on the day.
  • Will Extra Gifts (Add Ons) be same as described.
  • If Teddy Bear, Vase or Balloons etc are also ordered , they will be delivered with the flowers. We reserve the right to supply the item with a change of colour/wording from image, depending on availability on the day. This does not apply to wines, which will always be as ordered, red , white, champagne etc. only the brand name may change if necessary. With regards to consumables, an unavailable item will be replaced by a similar alternative. In most cases Extra Gifts/Cakes/Chocolates have to be accompanied by Flowers. A message will advise No Product Selected if this is the case and you will need to add Flowers to your order.
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